All the answers to help you better understand
The Owo card is a highly secure, international, prepaid Visa prepaid card dedicated to all. The Owo Card offers more benefits than Visa cards issued by banks with its flexible features and convenient management tools to support Owo members in their daily expenses.
The number is limited to one (01) active card per customer. Family members, if they are of age, can each have an active card in their own name.
Unlike a credit card, the prepaid Owo card does not allow credit. Your expenses are limited to the amount you have reloaded on the Owo card and are debited immediately. You can not have any overdrafts while making purchases and therefore do not risk paying agios. The Owo prepaid card is not linked to a bank account, so you can benefit from the services (secure payment from all Visa merchants, withdrawal from ATM machines, international payment and much more ...) without the inconvenience of a bank (monthly fees, long-term commitment, administrative file, etc.) The Owo prepaid card allows you to have additional services such as money transfer, which conventional credit cards do not allow.
Yes. The activation of your Owo cards is not conditioned by any dispute at the Bank. In addition, with Owo Visa cards, you will not be in danger of being exposed by making purchases.
Yes. You must be of legal age and reside in BENIN or in the WAEMU zone. You must also have an Ivorian identity card or a WAEMU member country identity card or a passport (Ivorian or foreign) or valid residence permit.
Activation is done by us immediately after the acquisition of your card. For this, we need a valid identity document (identity card, passport, consular card ...), a mobile phone number and an email address.
Activation is done immediately after the purchase and reloading done on the map. The minimum amount of reloading is 5,000 Fcfa and the maximum is 2,000,000 Fcfa.
Several means of reloading are at your disposal.
We have here a table detailing these costs.
We have here a table giving you all this information.
What is the maximum amount for daily recharging on the OWO board?
How to reload outside the zone or currency?
How to manage my beneficiaries?
How to modify or cancel a punctual or permanent reload?
How can I unblock my blocked card after an incident on my account?
In which case my card can be blocked?
What is a rejected transaction?
What is an operation to regularize?
What are the fees on rejected transactions?
Is there a charge on the transactions to be regularized?
How are our claims important?
What is a claim and how do you pass it on?
What is the processing time of your claim?
I have the message "the form is invalidated." What can I do?
Can we feed the OWO CARD account out of Benin or by another bank card?
Why are my card movements and debits already impacted on my account?
What if the message "One error happened" appears during an online operation?
Bonjour cher client. Veuillez télécharger notre application OWO Pay sur le store de Google et y relier votre carte OWO. A partir de là, vous pourrez consulter votre solde à tout moment, consulter le relevé de vos opérations et acheter du crédit de communication. https://play.google.com/store/search?q=owo%20pay&c=apps
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